+1 438-927-3777 Mon. - Fri. 9AM - 5PM EST
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FAQ’s

Orders

Minimum Opening Order: $300.00 which can be reached by adding any number of products across all categories.


Pricing

All wholesale prices listed are in US dollars. Retailers must respect the minimum advertised price that is shown. Prices are subject to change without notice.


E-commerce pricing policy

Bringyourown.life (BYO.LIFE) will support full-priced business models. Customers may not advertise or otherwise promote Bringyourown.life (BYO.LIFE) products on the Internet at a price that is lower than our set MAP (minimum advertised price). Please refer to our line sheet for the MAP.

If a customer operates outside this e-commerce pricing policy, Bringyourown.life (BYO.LIFE) will request that the customer cease advertising or promoting products on the Internet in violation of the policy. In addition, Bringyourown.life (BYO.LIFE) will cease to accept and/or ship orders from said customer.


Third party Marketplace Policy

Bringyourown.life (BYO.LIFE) does not allow for third party resellers such as Etsy or Amazon or any other 3rd party websites such as Overtstock.com, eBay, Walmart.com etc. All online sales must come through your independent e-commerce site.


Shipping

US orders are shipped by UPS Ground.
Canadian orders are shipped by Canada Post.

However, we are happy to work with you if there is another shipping method (Freight/DHL/FedEx) that you would prefer to use.

Orders ship in 2 - 5 business days. You will receive an email notification as soon as the order leaves the warehouse with tracking information.

The shipping fee is calculated at check-out depending on the size and destination of the order.


Payment

We accept payment by wire transfer and the following credit cards: Visa, Mastercard.


Claims

All shipments must be inspected at the time of delivery for shortages and damages before signing for acceptance of goods. Any claims for damages or shortage of cartons must be made directly with the carrier immediately. We are not responsible for any delay or damage caused by the carrier. If there is concealed damage, please contact us within 14 days of receiving the goods.


Returns

No Merchandise can be returned without prior authorization. If returning merchandise due to defect or damage, please contact us directly.